By booking a charter with Shell Cove Offshore Adventures, all passengers agree to the following terms and conditions.

1 .BOOKINGS & PAYMENTS

• • A booking is confirmed once a deposit or full payment has been received.
  • Final payment and weather confirmation will be made approximately 3 days prior to your scheduled charter.
  • Failure to complete final payment by the required time may result in cancellation of your booking

2. CANCELLATIONS & NO-SHOWS

• Cancellations must be made at least 5 days prior to the scheduled charter date.
• Cancellations made within 5 days of departure will forfeit all payments made.
• No-shows on the day of the charter will result in loss of full payment, with no refund or transfer.
• Late arrivals that delay departure may result in reduced charter time with no refund.

3. WEATHER & SEA CONDITIONS

• Charters are weather dependent and operate at the skipper’s discretion.
• If weather conditions are deemed unsafe:
  • You will be offered a transfer to a future date, or
  • A full refund if rescheduling is not possible.
• Weather decisions are based on marine forecasts, safety, and vessel capability.
• Once a charter has departed, no refunds will be issued due to changing conditions or early return caused by weather or sea state.

4. SEA SICKNESS & PREPARATION

• Sea sickness is not grounds for a refund.
• Passengers are strongly advised to:
  • Take sea sickness medication the night before and morning of the trip
  • Eat a light meal before departure
  • Stay hydrated
• Please consider your personal tolerance to offshore conditions before booking.

5. FISHING LICENCES & REGULATIONS

• All fishing charters include a NSW fishing licence for the day.
• Bag limits, size limits, and fishing regulations must be always followed.
• Any illegal catch will be returned to the water immediately.

6. ALCOHOL & BEHAVIOUR

• BYO alcohol permitted – cans only. No glass.
• Excessive alcohol consumption, unsafe behaviour, or disorderly conduct will not be tolerated.
• The skipper reserves the right to return to port early if behaviour is deemed unsafe.
• No refunds will be issued if a charter is terminated early due to passenger behaviour.

7. SAFETY & AUTHORITY OF SKIPPER

• The skipper always has full authority regarding safety, weather decisions, and vessel operation.
• All passengers must follow crew instructions.
• Failure to comply may result in early termination of the charter without refund.

8. VOUCHERS & GIFT CERTIFICATES

• Vouchers are valid for 3 years from date of issue.
• Vouchers can be:
  • Used on mixed charters, or
  • Put towards a private boat booking.
• Vouchers are non-refundable and cannot be redeemed for cash.
• Voucher bookings are subject to availability and weather conditions.

9. WHALE WATCHING CHARTERS

• Whale watching charters are non-fishing trips.
• No fishing equipment or fishing activities are permitted on whale watching trips.
• All wildlife interactions are conducted in accordance with NSW marine regulations.

10. LIABILITY

• Passengers participate at their own risk.
• Shell Cove Offshore Adventures accepts no responsibility for loss, damage, or injury to personal belongings.
• We recommend securing valuables and bringing only essential items onboard.